Service Request

If your A/V equipment is in need of maintenance or upkeep, then we want to help you! Please fill out the form below with as much detailed information as possible and we will reach out to you as soon as we can.

Campus or Business Name*
Room Number*
Name*
First Last
Phone*
Email*
Type of Audio/Visual Support (Check All That Apply)*
- Video Wall
- Speech/Conference/Panel
- SMARTBoards/Interactive Flat Panels
- SMART Learning Suite Software
- Professional Development
- Digital Signage
- Projector
- Screens
- Control Systems
Do You Have a Maintenance Contract with AiSYS?*
- Yes
- No
- I Don't Know
Please Provide the Model and Serial Number of the Equipment Needing Service
Date of Issue*
Please describe the issue you are encountering. Ensure to include as much detail as possible.*
Have You Attempted any Actions to Repair the Issue?
Please Upload Any Images You Might Have of the Problem (Highly Recommended)
Drop files here or

Accepted file types: jpg, png, jpeg, pdf, doc, docx, gif.

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McAllen, TX 78501 McAllen: (956) 686.0101 El Paso: (915) 314.0902 San Antonio: (210) 464.4178

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